Shipping Policy

Shipping Policy

We ship worldwide! Please contact us for International shipping quotation.

All our dresses will be shipped via UPS ground service or USPS (United States Postage Service) with tracking service.  All of our shipments are sent with signature required.  This does not include insurance. We are not responsible for lost/stolen or damaged items that have occurred in shipping.  If you would like to purchase insurance to cover damage or loss to your item during shipping please contact us. 

Orders normally ship within 1-3 business days after your order has been received.  As soon as the tracking number is available. We will email it to you, so you can follow the progress of delivery.    

​Our shipping and handling fees are including postage, signature upon delivery and a small handling fees of packaging supplies.   

In the case of a refused delivery, or unable to deliver and/or subsequent failure to pick up within the allotted time period, the shipper will return the package to sender. In this case, shipping, handling, and any other fees associated with the delivery or payment, will not be refunded, regardless of the reason for failure to accept delivery. There will be an $80 restocking fee for returned orders.

The shipping and handling fees, insurance (if applicable), custom duties, brokerage fee, and any PayPal fee are not refundable.

International items have to clear customs so this can occasionally cause a delay due to hold up in customs. Each country varies in their process and timeliness. It typically takes about 2 weeks for delivery but it can take up to 4 weeks or more.  Customs/duty fees are the responsibility of the buyer.

Import Duties, Fees, and Taxes:  All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.

 

Delays in delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection.

 

We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges.  Since duties and taxes vary by country, we are not able to supply an estimated cost.  Please contact your customs office for more information. 
Buyer responsible for any duties, fees, brokerage fees or taxes that are incurred during the delivery of your order/package or when you return the items to us. 

Track your Order

Estimated delivery time of 4-7 business days in the U.S., and 8-14 business days to Canada.

As soon as the tracking number is available. We will email it to you, please note that tracking is included but delivery date is not guaranteed.  Signature will be needed upon delivery. 

Payment Methods

- SQUARE
- PAYPAL